Using Your Burglar Alarm

1. What is arming and disarming?

To arm the system is to tell the system to be on an alert. For arming, there are two types of arming that addresses the operational condition:

Arming Away: Arming Away is you telling the system that no one is in and it should be on an alert. Under this mode of operation, all sensors (whether interior or exterior) are armed and on alert. So if there is a breach of any of the sensors, an alarm will be triggered and the siren will sound.

Arming Home: Arming Home address the situation where you are at home and you want to be protected against intruders yet be free to move about in your house. Under such a mode, the system will only arm the exterior sensors (normally doors and windows) but ignore your motion sensors (normally programmed as interior) so that you can move about without triggering an alarm.

Disarming is you telling the system that it can "relax" and do not need to sound the siren if any of the zones are violated.

Arming and disarming is performed at the keypad and to arm or disarm, you will need your User Code. Different panels may have different command or buttons to press for the two types of arming, though all panels will disarm simply when you enter the correct user code.

2. What is a user code and how can I change the coded?

A user code is needed for arming and disarming. This is the code that the system will use to recognize that you are the authorised person to arm or disarm. How many user code can a system have will depend on the brand though most will support at least 4 user code. You can assign different code for different people or in some companies for different departments. Changing the code normally require you to have the Master Code and the steps to take ar normally outlined in your User guide.

3. What is Chime and how do I turn it on or off?

Chime is a feature of the system where the keypad will sound a chime (ding dong) when certain doors are opened. This is to alert you that a door has been opened. This is quite popular for many homes where the chime can tell you that your child is back or someone has just opened the door to go out. Quite a useful feature particularly for family with young children.

To turn it on or off, there is normally a toggle button on the keypad. For the specifics, please refer to your user guide.

4. How to silence the alarm?

The siren will be sounded once an alarm is triggered. To silence the alarm, you will need to disarm by entering your user code. Note that under the Police requirement, your siren will be automatically cut off after a pre-determined time period. This is to prevent your alarm from becoming a nuisance to your neighbours. The Singapore Code of Practice set it at no more than 10 minutes. Which is why it is always a good idea to have the alarm monitored by a Central Monitoring company or be self monitored via your hand phones.

5. Can I bypass my sensor?

Yes. To bypass your sensor is to tell your system to ignore any signal sent by that detector. This may be necessary where the sensor is faulty and always caused false triggering. How to bypass depends on your model and it is best to refer to your user guide. But note that bypassing a zone is not permanent. When you disarm the system, the system will also restore your bypass and at the next arming, it will treat that detector as fully operational. This is a safety feature to ensure that your system is always working at all time.

6. What to do in a false alarm?

Don't Panic. If you are in the house when the alarm is triggered, you can go to the keypad, enter your User Code and disarm the system If your system is monitored, expect the central monitoring company to contact you. Be ready with your challenge password for authentication.

7. How to prevent false alarm?

False alarm are normally caused by human error which may be result from not fully understand how it work or forgetting that you have armed the system. Be sure that everyone in the house is familiar and know how to properly arm or disarm the system. 

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