The Challenge
Overcoming Decades of Surveillance Decay
The legacy security system at Hillview Park had reached its end-of-life. Grainy black-and-white footage made incident review nearly impossible, while critical blind spots in the playground and BBQ areas had become a concern for resident families.
Operationally, the Managing Agent struggled with a fragmented system where different towers were served by disconnected recording units. This made retrieving footage for the Police or insurance claims a time-consuming manual process.
The challenge was to provide 100% estate coverage with high-definition clarity while working within the physical constraints of an established building, minimising resident disruption during the transition from analog to digital.
