Privacy Policy

Securevision Pte Ltd ("we", "us", or "our") is committed to protecting the personal data of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and manage personal data in accordance with the Singapore Personal Data Protection Act (PDPA) 2012, as amended.

1. Collection of Personal Data

Working in the security industry requires us to handle sensitive information to provide effective protection. We may collect the following types of personal data:

• Identity Data: Name, NRIC/FIN/Passport number (only when legally required for security site access or licensing), and professional titles.
• Contact Data: Residential address, business address, email address, and phone numbers.
• Technical Data: IP address, browser type, and usage data when you visit our website.
• Property Data: Floor plans, site photos, and technical specifications of premises where security systems are installed.
• Visual Data: CCTV footage or images captured during site surveys or for system testing purposes.

2. Purpose of Collection

We collect and use your personal data for purposes including, but not limited to:

• Providing security assessments and technical consultations.
• Designing, installing, and maintaining integrated security systems.
• Processing service requests and professional enquiries.
• Complying with Singapore Police Force (SPF) licensing requirements for security service providers.
• Ensuring workplace safety and health (WSH) standards during installations.
• Communicating product updates or critical system maintenance alerts.

3. Consent and Withdrawal

By engaging our services or using our website, you consent to the collection and use of your data as described. You may withdraw your consent at any time by contacting our Data Protection Officer (DPO). Please note that certain security services may not be possible to provide without the necessary technical or contact data.

4. Data Breach Notification

In accordance with the mandatory data breach notification requirements under the PDPA (Amendment) Act 2020, Securevision has established a robust incident response plan. In the unlikely event of a data breach that results in significant harm or affects a large number of individuals, we will notify the Personal Data Protection Commission (PDPC) and the affected individuals within the prescribed timelines.

5. Your Rights: Access, Correction and Portability

Under the PDPA, you have the following rights regarding your personal data held by us:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal data.
• Data Portability: You have the right to request that we transmit your personal data to another organization in a commonly used machine-readable format, where technically feasible.

6. Protection and Security

As a security systems integrator, we apply the same high standards to data as we do to physical premises. We implement technical and organizational measures, including encryption, firewalls, and strict access controls, to safeguard your data against unauthorized access or disclosure.

7. Retention Limitation

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g., Police Licensing regulations or tax requirements). When data is no longer needed, it is securely deleted or anonymized.

8. Transfer of Data Outside Singapore

While we primarily store data locally in Singapore, some cloud-based security management platforms or global brand support services may involve data processing outside Singapore. We ensure that any such transfers comply with PDPA standards, ensuring a comparable level of protection.

9. Data Protection Officer (DPO) Contact

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. The latest version will always be available on our website.